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Privacy Statement
At Twin Lakes Community Bank, we have a strong understanding of the importance of confidentiality. We maintain
physical, electronic and procedural safeguards that comply with federal standards to protect your nonpublic
personal information.
Collection of Information
We respect your privacy. To help you transact business, we collect nonpublic personal information about you as
needed from the following sources:
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Information we receive from you on applications and other forms;
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Information about your transactions with us, our affiliates, or others; and
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Information from consumer reporting agencies
We collect, use and retain information only where we reasonably believe it to be useful and necessary in
administering our business relationship with you and if you ask us, we will tell you why we are collecting and
retaining the information.
Sharing of Information
We do not share any nonpublic personal information about you or our former customers with anyone, except as
permitted by law. This includes disclosure if:
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You have requested it;
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The information is needed to complete a transaction you have initiated or authorized;
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The information is provided to a credit bureau or similar reporting agency;
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The information is in connection with a fraudulent activity investigation; or
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The information is required by law by a government entity
If personally identifiable customer information is accessible to nonaffiliated third parties, the third party
must agree to adhere to our privacy principles and standards. We do not sell or otherwise provide customer
information, mailing lists, or prospect lists to other business entities for their independent use.
Employee Access of Information
Our employees access confidential and private information only as needed to facilitate your transactions. We
prohibit our employees and agents from giving information about you to anyone in a manner that would violate any
applicable law or our privacy policy. We train our employees to protect information we have about you. We also
have a disaster preparedness program to secure this information in case of natural disasters.
We at Twin Lakes Community Bank want you, our customer and former customers, to understand our commitment to
privacy issues and our use of confidential financial information about you. We value your privacy. We want to
be your bank.
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